作為外貿業務員,到國外參展,拜訪國外客戶,這都是經常有的旅行。那么我們到國外入住酒店,如何和酒店服務員交流呢?
下面是到國外參展或拜訪客戶入住酒店和酒店服務員對話模板集錦
功夫外貿公眾號 GFWAIMAO 手機上學習外貿和外貿英語口語
入住酒店以及行程安排對話模板一:
A: Here's the schedule we've prepared.
這是我們準備的日程表。
B: Oh, thank you.
哦,謝謝。
A: Do you mind if we talk about your schedule tomorrow?
我們明天再來商談日程表吧?
B:That will be best, I'd like to have a good rest first.
那好吧,我想好好休息一下。
A: And this is the schedule for Mrs.Hua. Eileen from our department will take care of her.
這是為華太太準備的日程表,我們部門的艾琳將負責照顧她.
B:OK.Shall we discuss the schedule in the lobby?
好的,我們在大堂里商議日程表好嗎?
A: All right. I'll see you in the lobby tomorrow morning.
好的,明天上午我們在大堂見吧。
功夫外貿公眾號 GFWAIMAO 手機上學習外貿和外貿英語口語
入住酒店以及行程安排對話模板二:
A: Good morning. What can I do for you?
早上好,能為你做點什么?
B:Good morning. I made a reservation and I'd like to check in.
早上好,我訂了房間,現在想辦理入住登記。
A: What is your name, please.
請問您的名字?
B: It's Li Ming.
我叫李明
A: You booked 5 single rooms and 5 double rooms, Am I right?
您共訂了5個單間,5個雙人間,對嗎?
B:Yes, you are right.
是的,沒錯。
A:Here are 15 forms and please ask your people to fill in with their own signatures.
這是15張登記表,請你們每人填寫,并簽字。
B:Are all the rooms on the same floor?
所有的房間在同一層樓嗎?
A:No, because we feel hard to find so many rooms on the same floor.
沒有,因為我們很難把這么多房安排在同一層樓。
B:Is that all right?
這樣行了嗎?
A: Yes, that's all, thank you, Here are 10 keys, Please leave them at the counter when you go out.
是的,可以了,謝謝。這是十把鑰匙,你們出去的時候,請把鑰匙交到前臺。
B:OK. I really appreciate your help.
好的,非常感謝你的幫助。
A: You're welcome, I hope you enjoy your stay.
不用客氣,希望你們住的愉快。
功夫外貿公眾號 GFWAIMAO 手機上學習外貿和外貿英語口語
酒店洗衣服務安排對話模板三:
A: Room Service, May I help you?
客服服務部,有什么可以效勞的?
B:This is from Room 204, Do you have any laundry services?
這是204房間,你們有沒有洗衣服務?
A:Yes. we do
是的,我們有。
B: Do I have to take the clothes to the laundry?
是否需要我把衣服送到洗衣房?
A:You don't have to, We'll come to collect them
不用,我們會來取的。
B:When can I get them back?
我何時可以取回衣服?
A:If they are collected now, you can get them back this evening.
如果現在送衣服,今天晚上可以取回。
B:Could I get them back in the afternoon at about five? I have an important meeting tonight.
可否下午5點鐘左右取衣服?有今晚有重要的會議。
A:I'm afraid that you have to pay 10 Dollar more.
恐怕你要多發10美元。
B: No problem.
沒問題。
功夫外貿公眾號 GFWAIMAO 手機上學習外貿和外貿英語口語
酒店洗衣服服務安排對話模板四:
A: Room service, What Can do for you?
這是房間服務部,我能為你做些什么?
B:I have some shirts that need laundry. and I'd like my suit pressed.
我有些襯衫要送洗,還有西裝要熨燙。
A:There's a laundry form as well as a bag in your room. Please till it out and put it together with the clothes into the bag. and the maid will come and pick it up.
您的房間里有洗衣袋,還有一張洗衣單,請你把填好的單子和衣物放入洗衣袋里,我們的女服務員會來拿。
B: How long will it take to get my clothes back?
要多長時間才能把衣服拿回來?
A:To press the suit only takes three hours, The laundry will be returned to you tomorrow around noon time. Is that all right?
熨衣服只需3小時,洗的衣服卻要等到明天中午,可以嗎?
B:That's all right, Please send someone to pick it up.
可以,請派人來拿。
A:Right away, sir!
我這就去,先生
功夫外貿公眾號 GFWAIMAO 手機上學習外貿和外貿英語口語
酒店洗衣服服務安排對話模板五:
A: What are your rates of laundry service?
洗衣服收費多少錢?
B:There's rate list in your dresser drawer.
您的梳妝臺抽屜里有價格表
A:Well, would you please send someone to room 110 to pick up some laundry for me?
哦,請派人來110房間拿我要洗的衣服好嗎?
B:Yes, madam, I'll send someone immediately.
好的,女士,我馬上派人來。
A:I'd like to have this laundry done.
我要這件衣服洗一下。
B:Could you fill out the laundry form?
麻煩你填一下這張表格。
A:OK. I want to have this sweater washed by hand in cold water, It might shrink otherwise,
好的,這件毛衣要冷水手洗,否則會縮水的。
B:By hand in could water, I see.
用冷水手洗,我知道了。
A:I'd like this garment dry-cleaned, please.
請把這件干洗一下。
B:OK,anything else?
好的,還有別的嗎?
A:Do you have a mending service for clothes?
你們有縫補衣服的服務嗎?
B:Pardon me.
對不起,你再說一遍。
A:Amending service, I'd like the dress mended,
我是說縫補服務,我想把這條裙子補一下。
B:I see, Yes, we can mend them
我明白了,是的,我們可以縫補。
A:When will they be ready?
什么時候可以完成?
B: We will deliver them tomorrow evening around 6:00 p.m
我們明天晚上6點鐘左右會送過來。
功夫外貿公眾號 GFWAIMAO 手機上學習外貿和外貿英語口語
酒店洗衣服服務安排對話模板六:
A: Good morning! Do you have any laundry?
早上好,有要洗的衣服嗎?
B:Yes, I want to have my shirt washed and my overcoat dry-cleaned, When can I have my laundry back?
有,我想洗一下襯衫,干洗一下外衣,什么時候可以取回衣服?
A: Usually it takes about two days to have laundry done, But you can have express or same-day sercie.
洗衣服通常兩天,不過,你可以要快洗服務或者當日服務。
B:What is the difference in price?
價格有什么不同?
A:We charge 50% more for express, but it only take 5 hours.
快洗服務要多收50%的費用,不過只需要5小時。
B:And for same-day, will I get the shirt and overcoat back this evening?
當天服務,我可以當晚就取回襯衫和外衣嗎?
A:Yes, sir, All deliveries will be made before, 6 o'clock.
是的,先生,所有的衣服都在6點以前送到。
B:I'll have same-day service then.
那我就要當天服務吧。
A:By the way, a button came off your shirt. Would you like us to sew a new one for you?
順便說一下,你的襯衫一個紐扣掉了,我們給你縫上一個新的好嗎?
B:Yes, Thank you very much.
好的,非常感謝!